Holiday Inn Express Suzhou New District, an IHG Hotel

Breakfast was good and extensive. Good combination of Chinese and Western fare, including fresh salad and buns. Sadly, I had not the time to taste everything, but was satisfied nonetheless. Location is not ideal for tourist trip, in a sense that the place is a bit far off from many of Suzhou's top sights, such as Humble Administrator's Garden. There is a metro close by, at least. So that can be used to get closer to many attractions. Room was clean and spacious with many hygiene amenities provided, along with complementary tea bags and instant coffee.

A big shopping mall is next to the hotel and the metro is a 4 minute sheltered walk through the shopping mall. You can choose to eat in a hotel restaurant or have lots of choice inside the shopping mall. I lacked a bottle opener and asked the staff if they could provide it. They delivered it to my door with a robot. Brilliant service.

The staff was extremely patient and nice. I felt very comfortable to ask for help from them, and they always had quick responses to my requests. Thank you! 😊

Very nice service officers

staff member Chen Chen was very helpful.